Cookie Policy
Effective Date: July 23, 2026
Last Updated: July 23, 2026
This Cookie Policy explains how Neuzenix LLC ("Neuzenix," "we," "us," or "our") uses cookies and similar tracking technologies on our websites, including https://neuzenix.com, https://neuzenix.us, and any subdomains (collectively, the "Websites").
This Policy should be read together with our Privacy Policy, which explains how we handle personal data more broadly.
By continuing to use our Websites, or by accepting cookies through our consent banner, you agree to the use of cookies as described in this Policy. Where required by law (such as under the EU ePrivacy Directive, UK PECR, or applicable state law), we will request your consent before setting non-essential cookies.
1. WHAT ARE COOKIES?
Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They allow the website to recognize your device, remember your preferences, and collect information about how you use the site.
Cookies can be:
Session cookies — deleted when you close your browser
Persistent cookies — remain on your device for a set period or until you delete them
First-party cookies — set by the website you are visiting (in this case, Neuzenix)
Third-party cookies — set by a domain other than the website you are visiting (e.g., analytics or advertising partners)
In addition to cookies, we may use similar tracking technologies, including:
Pixel tags / web beacons — tiny images used to track user behavior
Local storage / session storage — browser-based storage for user preferences and session data
Software Development Kits (SDKs) — embedded code that collects usage data
Server-side tracking — data logged directly by our servers
For simplicity, this Policy refers to all of the above as "cookies."
2. WHY WE USE COOKIES
We use cookies for the following purposes:
To make our Websites work properly (essential functionality)
To remember your preferences and settings
To understand how visitors use our Websites and improve them
To measure the performance of our marketing campaigns
To track affiliate referrals through our Affiliate Program
To personalize your experience and show relevant content
To help prevent fraud and secure our Websites
3. TYPES OF COOKIES WE USE
We group cookies into four categories, each with a different purpose and level of user control.
3.1 Strictly Necessary Cookies
These cookies are essential to operate our Websites and enable core functions such as page navigation, secure areas, and form submissions. These cookies cannot be disabled because the Websites will not function properly without them.
Examples:
Session identifiers
Load balancing and security tokens
Cookie consent preferences (so we can remember your choices)
Legal basis: Legitimate interests / necessary for the performance of the Services
3.2 Analytics and Performance Cookies
These cookies help us understand how visitors interact with our Websites by collecting anonymous information about page visits, traffic sources, and user behavior. This data allows us to improve the design, content, and performance of our Websites.
Examples of providers:
Google Analytics 4 — website traffic and user behavior analytics
Google Tag Manager — tag deployment and event tracking
Hotjar or Microsoft Clarity (if enabled) — session recordings and heatmaps
Internal analytics built into our platform infrastructure
Legal basis: Consent (where required by law)
3.3 Functional Cookies
These cookies allow our Websites to remember choices you make (such as language, region, or preferences) and provide enhanced, more personal features.
Examples:
Language and region preferences
Chat widget state (if you engage with our AI chat)
Preference center settings
Legal basis: Consent (where required by law) / legitimate interests
3.4 Marketing and Advertising Cookies
These cookies are used to deliver relevant advertising, measure campaign performance, and track affiliate referrals. They may be set by us or by third-party advertising partners.
Examples of providers:
Meta (Facebook) Pixel — audience building and ad measurement (if enabled)
Google Ads — remarketing and conversion tracking (if enabled)
LinkedIn Insight Tag — B2B audience insights and conversion tracking (if enabled)
Affiliate tracking cookies — used to attribute referrals through our Affiliate Program (cookie window: 90 days)
Legal basis: Consent
4. THIRD-PARTY COOKIES
Some cookies on our Websites are set by third parties who provide services to us. These parties collect information according to their own privacy policies. We do not control these cookies directly.
Third-party providers we currently work with may include:
ProviderPurposeLearn MoreGoogle AnalyticsWebsite analyticshttps://policies.google.com/privacyGoogle Tag ManagerTag managementhttps://policies.google.com/privacyGoogle AdsAdvertising and conversion trackinghttps://policies.google.com/privacyMeta (Facebook)Advertising and audience insightshttps://www.facebook.com/policy.phpLinkedInB2B advertising and analyticshttps://www.linkedin.com/legal/privacy-policyStripePayment processing (essential)https://stripe.com/privacyOur AI chat / booking platformChat and calendar functionalityProvided in-platform
The specific third-party providers active on our Websites may change over time. We update our Cookie Consent Manager to reflect the current set of trackers.
5. AFFILIATE TRACKING
If you arrived at neuzenix.us through an affiliate referral link, we place an affiliate tracking cookie on your device. This cookie:
Identifies the referring affiliate
Has a 90-day duration
Is used solely to attribute commissions to the correct affiliate when a referral converts into a paying client
Does not track your activity across other websites
This tracking is essential to our Affiliate Program's operation. If you decline all non-essential cookies, affiliate attribution may not work correctly.
6. HOW TO MANAGE COOKIES
You have several options to control the cookies set on your device.
6.1 Cookie Consent Banner
When you first visit our Websites, you will see a cookie consent banner where you can:
Accept all cookies
Reject all non-essential cookies
Customize your preferences by category
You can revisit and change your preferences at any time by clicking the "Cookie Preferences" link in the footer of our Websites.
6.2 Browser Settings
Most browsers allow you to control cookies through their settings. You can typically:
Block all cookies
Delete existing cookies
Allow cookies from specific websites
Receive a notification each time a cookie is offered
Instructions for the most common browsers:
Google Chrome: https://support.google.com/chrome/answer/95647
Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Safari (Mac): https://support.apple.com/guide/safari/manage-cookies-sfri11471
Safari (iOS): https://support.apple.com/HT201265
Microsoft Edge: https://support.microsoft.com/microsoft-edge
Opera: https://help.opera.com
Please note that blocking cookies may affect your experience on our Websites — some features may not work as intended.
6.3 Opt-Out Tools
You can opt out of specific analytics and advertising cookies using industry tools:
Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
Digital Advertising Alliance (US): https://optout.aboutads.info
Your Online Choices (EU): https://www.youronlinechoices.eu
Digital Advertising Alliance of Canada: https://youradchoices.ca
Network Advertising Initiative: https://optout.networkadvertising.org
6.4 Global Privacy Control (GPC)
Our Websites recognize the Global Privacy Control (GPC) browser signal where required by CCPA/CPRA. When we detect a GPC signal, we treat it as an opt-out of the sale or sharing of personal information for cross-context behavioral advertising.
6.5 Do Not Track (DNT)
Because there is no consensus industry standard for "Do Not Track" signals, we do not currently respond to DNT signals separately. We treat GPC as our primary automated opt-out mechanism.
7. WITHDRAWING CONSENT
If you previously accepted cookies and wish to withdraw your consent, you can:
Click the "Cookie Preferences" link in our Website footer to update your choices
Clear existing cookies through your browser settings
Contact us at [email protected] for assistance
Withdrawing consent will not affect the lawfulness of any processing based on your consent before its withdrawal.
8. INTERNATIONAL VISITORS
Our cookie practices are designed to comply with data protection and cookie laws in the jurisdictions where we operate, including:
EU: ePrivacy Directive (implemented in national law) and GDPR
UK: Privacy and Electronic Communications Regulations (PECR) and UK-GDPR
US (California): CCPA/CPRA
Canada: PIPEDA and CASL
Australia: Privacy Act 1988 and the Australian Privacy Principles
If cookie laws in your jurisdiction require additional consents or provide additional rights, we will honor those requirements.
9. RETENTION OF COOKIE DATA
Cookie data is retained for the periods set by the provider issuing the cookie. Typical retention periods include:
Cookie TypeTypical DurationSession cookiesEnd of browsing sessionConsent preferences12 monthsGoogle AnalyticsUp to 26 monthsAffiliate tracking90 daysAdvertising cookies30 days to 24 months (varies by provider)
You can delete cookies from your device at any time through your browser settings.
10. CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in our practices, new tracking technologies, or legal requirements. When we make material changes:
We update the "Last Updated" date at the top of this Policy
Where required by law, we re-request your consent through our cookie banner
We recommend reviewing this Policy periodically to stay informed about our cookie practices.
11. CONTACT US
If you have any questions about our use of cookies or this Policy, please contact us:
Neuzenix LLC
Attention: Privacy Team
1209 Mountain Road PL NE, STE R
Albuquerque, NM 87110, USA
Email: [email protected]
Phone: (515) 368-9900
Website: https://neuzenix.com
End of Cookie Policy.